Category: Just me being me

I was doing laundry over the weekend, as I’ve been known to do, when my washing machine decided to explode. Hmm…maybe I should back up a little bit. The first load of laundry went fine, but when I went to switch the second load over to the dryer I noticed that there was some water on the laundry room floor coming from the washing machine. I had just washed a load of sheets and bathroom towels, so I figured I must have overfilled the load causing it to leak when it went off balance. So, I wiped up the floor with a couple beach towels and threw them in the machine to do my third load of the day.

MISTAKE!!

Okay, in my imagination it goes like this:

Anyways, moving on. I went back downstairs to check the dryer and there was a HUGE pond of dirty water filling the laundry room! Like a two inch deep pond. Not cool. This is when it finally dawned on me that my 20+ year old washing machine was broken. No, not when it initially leaked. I had to submerge my laundry room before I got a clue and realized that we have a problem.

So I did what any thrifty person would do, I started googling around for deals. I checked a bunch of local big box stores and even clicked around on craigslist. I then took a trip to my local Home Depot and Lowe’s stores to check for any floor model sales. Typically they have a few random appliances hanging out in the aisles that have been refurbished or returned as an ‘open box’ item.

I got lucky at Lowe’s and found a refurbished washer with a couple marks on it. It was a great deal – marked down about half price to only $280. I got even luckier when the sales associate pulled some strings to have it delivered to me the next day. The delivery went super smooth and my new washing machine was in my house and ready to go about 12 hours after I plonked down my credit card to buy it.

Unfortunately, it didn’t work.

Now I’m getting super annoyed because I didn’t WANT to buy a damn washing machine in the first place and now that I went through the effort to go and buy the stupid thing, it doesn’t even WORK! So I call up my friendly Lowe’s manager and tell him how annoyed, frustrated and inconvenienced I am.

At this point the story could go either way – I could go off on a tangent about how awful Lowe’s treated me and that I’m never shopping there again, or I could tell you what a great job they did fixing my situation. I’m happy to say that I’m pretty sure it’s going to be the second option.

The manager asked me to give him an hour to figure out what they could do for me and call me back. When I spoke to him again, I had found another washer on their website which had great reviews. However, it was brand new and almost $200 more then the one I had purchased.

The manager got the priced discounted down so that I only had to pay $20 more. Understanding that I work during the day, he also arranged for a special delivery truck to bring my order to me after 6pm on Wednesday. He took a really crappy situation and did everything in his power to make it right.

Now, I’m reserving my final judgment until I actually get the washing machine delivered to me tomorrow and do a load of laundry with it. However, I have to say I really respect the fact that Lowe’s so obviously wants to keep my business. Their manager was friendly and helpful when I called to complain on Sunday and has even checked in with me a couple times since then.

A little good customer service goes a long way with me. I’ve been a Home Depot girl for most of my life, but I think I’m leaning towards cheating on the old HD with my new luvah, Lowe’s.

I touched on the ‘how to’ part of networking in this post which dealt with how to turn a networking acquaintance into a friend. However, I didn’t really get into why it’s a good idea for you to spend the time and effort to network.

If you’re anything like me, you drag yourself out of bed to get yourself ready for work, fight the traffic to get there, work all day long, then hop back in your car to face more traffic. When you finally get back home, you need to throw yourself in to your home commitments which may include working out, making dinner, taking care of children/spouses, etc. So why do you really need to add a networking event to your busy day?

Do you want your business to succeed? Do you want to succeed? Well, then you should probably throw some networking events into your mix. It does take time, but if you use that time efficiency the benefits could definitely make it worth your while.

For most types of business, you’re not really selling your product (even if you do have a product-based company), you’re selling yourself. No, not in a Pretty Woman kind of way, but in the way that people want to be around/purchase from people they actually like.

Think about it, you could be an account representative for a printing company, a photographer, an insurance agent, a mechanic or even a dog walker. If people don’t like you, they’re not going to purchase something from you.

Tips on How to Network:

• Choose your venue wisely. There are tons of networking events out there, from chambers of commerce to industry-based associations. Make sure you pick one that is a good fit for both you and your business.

 

• Don’t Glide in Like a Shark. Deals are rarely sealed at a networking event, but are frequently born there. Don’t walk in with the intention of throwing a business card at everyone in the room and adding appointments to your calendar. Come with the goal of building a relationship with someone.

 

• First Impressions Count. Dress appropriately for the type of event you’re attending and don’t huddle up with people you already know. Make sure that you’re open and approachable. Also, this is not the time to throw back at the bar, you want to be sharp and not be the drunken fool that people are pointing at.

 

• Be Yourself and Be Curious. Everyone likes to talk about themselves, but don’t make it all about you. Ask questions about what their company does, what types of clients they service, what sets them apart from the competition, etc.

 

• Don’t Forget to Follow Up. Make yourself a note on their business card so that you remember who they are. If you feel like they’d be a great connection, follow up with them a few days after the event to invite them to lunch. If you spoke about something in particular like a 5k that’s coming up, shoot them off an email with the information

Remember, a network of contacts is not a collection of business cards, but of people. If you take the time to build lasting relationships with your contacts, you will not only earn their business but often they will refer you to others as well.

Yes. I meow’ed. And not in a fluffy little kitty cat kind of way. Or even a, ‘grr check out that hot guy’ kind of way. I’m talking about that meow sound that tends to pop up when a woman is being catty or a girl fight is about to happen.

Okay, now we’re in the right frame of mind. So, let me ask this: why is it that so many professional women try to undermine each other, instead of helping and supporting each other?

This obviously isn’t every professional woman out there, but like the “Mean Girl syndrome” there seems to be a few Ms. Kitty’s everywhere you go. It’s like they were told that it’s a guy’s world and there’s only room for one woman. So in order to succeed they need to destroy all of the competition.

Sound familiar?

According to a 2010 survey by the Workplace Bullying Institute, 35% of workers have experienced bullying at work. What’s really sad is that women target women in 80% of the cases. So not only are we not supporting each other, we’re actively trying to sabotage each other by preventing work from getting done, verbal abuse, threatening conduct, intimidation and humiliation.

I’ve experienced it myself… in fact, it’s happened a few times. I had one lady come in to replace the Executive Director and immediately inform me that although I may have been in charge of my department in the past, she was now and I must request permission for anything I do. She then made every day a terrible one until I finally decided that the place wasn’t a good fit for me anymore and went elsewhere.  In another position, I had a subordinate spread rumors about me to my co-workers which made it very difficult to build relationships and even do my job on a daily basis.

Meow.

Wouldn’t it be easier to help other women succeed in business, rather than tearing them down before they even get started? Why is it that some of these Ms. Kitty’s think that the more they push other people down, the higher they‘ll get? When you’re a bully or hell-bent on destroying the “competition” at work, it doesn’t really make people like you much. Or trust you.

So ladies: Cut. It. Out.*

Instead of being threatened by each other, try learning from each other instead. Support each other. Mentor each other. Help each other. And maybe we’ll ALL get ahead.

 

* Yes, this might have been a Full House reference.